Animal Costumes
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Animal Gifts Too!

Visit our partner site, ZooHood, for animal-themed gifts and clothing.



These are the questions we get asked most frequently. If you still can't find the answer you need, please contact us.

How long does delivery take?

We send out orders daily, and the standard service is First Class Post, so 95% of the time it would only take 1 day to get to a UK address, but could be an extra day or two in some cases. If you need it quickly guaranteed, we can send it via a next-day Courier service, which you can select at the "View Basket" stage.

With international deliveries, it takes a bit longer. Royal Mail estimate about 5 days for Western Europe and about 7 for anywhere else in the world. However it can take a bit longer depending on your local customs and postal services.

What size are the kigurumi costumes?

Most are ideal for someone between 5'6" and 6'1". However some of them also come in different sizes, so check the size chart at the bottom of the page for the product you want to buy.

Why are only some of the kigurumi available in different sizes?

Our kigurumi animal costumes come from different manufacturers. Some make them in different sizes whereas others only make them in one size. Only our lightweight animal suits are available in different sizes.

Can I collect my order?

Sure! But we don't have an actual shop shop. All our stock is held in our warehouses in Manchester so you can collect from there or you can collect from our offices in Earlsfield. Please just call in advance so that we can ensure your order is all ready to go on 0203 643 2025. For free collection from our Earlsfield offices please order before 1pm and you can collect from 2pm the following day. 

What is the return policy?

People change their minds sometimes - we get it. Our customers are always welcome to return our products for a refund or a replacement, as long as it can be returned to us within 14 days in perfect condition, unworn (other than to try on) and with all tags and packaging intact.

If you are returning your item, please include your order reference and name in the package so that we know who it has come from, but please do not selotape the note to the product or its packaging.

Do we offer bulk discounts?

Yes! If you order 5 kigurumis or more, we'll happily give you 10% off the total value of your purchase. It's applied automatically at the checkout stage, so to get the discount all you need to do is add 5 kigurumis to your basket.

Do we sell on a wholesale basis, and offer drop-shipping services?

Yes on both counts. Some of our products are restricted but many of them are available to sell on a wholesale basis. We also offer a drop-shipping service. Please just contact us on to start a discussion.